Privacy Policy – South Africa

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly according to South African law.

Information We Collect

We only collect personal data necessary to deliver our services and respond to your enquiries.

• Personal information provided during your enquiry, such as name, contact details, and address.
• Any information you share relating to your financial circumstances for consultation purposes.
• Technical data, including usage data, collected for improving user experience.
• Records of communications to ensure service quality and accuracy.

How We Use Your Data

Collected data helps us deliver and improve consultation services and maintain security.

• To contact you regarding your request and arrange meetings.
• For administrative purposes, including follow-ups and feedback collection.
• To maintain regulatory compliance and meet legal requirements.
• To enhance the safety and usability of our website and services.

Lawful Processing Basis

We process data as detailed under the Protection of Personal Information Act (POPIA).

Data is processed only where necessary for delivering services, with your consent, or for legal compliance where required.

Sharing Data

We do not sell personal data. Information is shared only as required to deliver services or by law.

• Service providers may access data only for essential delivery and are bound by confidentiality agreements.
• We may disclose data if legally obligated by relevant authorities or court orders.
• Aggregated or anonymized data may be used for quality improvement analytics, without identifying individuals.

Data Security

We protect all data with appropriate organizational and technical safeguards. Our team undergoes regular training in privacy practices. Your data is securely stored and access is restricted only to those required to provide services or otherwise authorized under law.

Your Rights

You may request details about your data or updates, subject to South African law.

• Request a summary of personal information we hold about you.
• Ask for corrections if any data is inaccurate or incomplete.
• Request deletion, unless retention is required by law.
• Withdraw consent for future data processing or object where legally permitted.

Cookie Usage

We use cookies to improve website usability, with your consent. See the Cookie Policy for details on types and management.

View Cookie Policy View Cookie Policy

How to Contact Us

For questions or requests about your privacy, contact us by the details below. We aim to respond promptly.

Privacy Policy Changes

Policy updates will be posted here and are effective upon publication. Review this page regularly for updates.